Employee Assistance Programme

International EAP Customisable Packages

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Create a customised EAP plan that fits the needs of your organisation

Our flexible plans allow you to choose and pay only for the services that you really need, whilst giving access to your staff to innovate services and tools to improve their wellbeing.

EAP COUNTRIES

Countries
  • United Kingdom
  • Germany
  • Austria
  • Finland
  • Netherlands
  • Croatia
  • Denmark
  • Sweden
  • Norway
  • France
  • Spain
  • Italy

COUNSELLING LANGUAGES

Languages

Apart from English, we have therapists that are able to offer counselling in Mandarin, Dutch, German (Germany), German (Austria), Spanish, Portuguese, Italian, Afrikaans, French, Croatian, Polish, Hungarian, Slovak, Czech, Greek, Arabic, Cantonese, Finnish, Danish, Norwegian, Swedish, Yoruba, Twi (Ghana), Punjabi, Hindi, Urdu, Gujarati.

Looking for a complex solution?

If your company has less than 50 employees or more than 100 or you are looking to cover staff in other European countries or in Middle East talk we will suit this plan to your needs.

Meaningful therapeutic care

At Pro-Counselling, we provide individuals with a safe space to explore personal or professional matters with our compassionate and highly skilled mental health practitioners. We specialise in providing solution-focused brief therapy (SFBT), a powerful approach designed to offer concise yet deeply impactful counselling support.

SFBT serves as an umbrella for goal-oriented therapeutic healing, allowing our therapists to draw upon their expertise in evidence-based methods such as Cognitive-Behavioural Therapy (CBT), Gestalt, person-centred approach. etc. In other words, our qualified therapists practice their craft in the most effective and personalised manner, tailoring the treatment to suit the unique needs of each individual.

What sets us apart is our commitment to delivering high quality therapeutic care through short-term structured therapy, ensuring a lasting impact. Our approach, with a clear beginning, middle, and end, carefully guides each person’s journey towards growth and healing.

We ensure that individuals are safely discharged or signposted to more suitable sources of support should short-term counselling not be suitable to them. Whichever the path, we equip individuals with the necessary tools to emerge stronger and confidently navigate life’s challenges.

 

 

Pro-EAP Services

 

Online and Face-to-face Counselling

The online counselling sessions can be requested at a convenient date and time for the employee. The online sessions are usually delivered via Google Meet and face-to-face counselling is provided at a convenient location.

The main advantages of our face-to-face counselling support are:

  • A wide network of BACP qualified counsellors across the UK
  • Many of our face-to-face therapists can also be reached at later stages on our telephone counselling platform for added convenience
  • 98% of our clients are able to speak with a qualified therapists in 24 hours or less.

 

Live dashboards

Feedback received from managers indicated us that it is crucial to know what is going on with their EAPs at all times. For this reason we created our business space, a secured web-based platform where a designated person can access live information about the usage of our service, while keeping the confidentiality and anonymity of the employees that use the service. Live dashboards also allow you to measure the return on investment of your Employee Assistance Programme.

The main advantages of our live dashboards are:

  • HR managers can have a real time visibility of what is going on in the organisation. This can allow for early identification of issues within the workplace
  • Live dashboards do not compromise anonymity and confidentiality. We follow strict procedures that align with BACP guidelines
  • Create customised reports at any time and link them to other internal sources of information to measure the ROI of our services

Online Wellbeing Space

We have developed an online wellbeing space with relevant self-help information regarding common work-related and personal issues. On the wellbeing space employees will find articles, worksheets, and other self-help tools to improve their wellbeing in the workplace and outside. Employees can access this service 24/7 and the content of this space is constantly evolving based on the needs of your employees.

The main advantages of our online wellbeing space are:

  • Available 24/7
  • Populated with self-help information
  • Evolving with the needs of your employees
  • Access to self-assessment tools, videos and podcasts

 

cCBT MoodGym

We’ve partnered with MoodGym to provide an interactive self-help book that will help staff. MoodGym is based on Cognitive Behaviour Therapy and Interpersonal Therapy which is successful helping learn and practise skills which can help prevent, identify and manage symptoms of depression and anxiety.

The main advantages of MoodGym are:

  • Identify whether you are having problems with emotions like anxiety and depression
  • Learn skills that can help you cope with these emotions

 

 

Critical Incident Response

If the worst happens and you need to deal with a critical incident in the workplace, our team of trauma therapists can be deployed anywhere in the UK within 24 hours. Once on-site they can organise one-to-one or group sessions to help support those affected by the incident. Trauma support can be followed-up after the intervention via online  with the same specialist that visited your site.

You can choose to take this service on-demand, or as part of a comprehensive Employee Assistance Programme plan.

The main advantages of our critical incident response services are:

  • Trauma specialists deployed within 24 hours anywhere in the UK.
  • The therapists can be reached after the intervention via a secured online platform.

 

 

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